FAQs

It's not uncommon to have questions, especially when it comes to technology. We aim to answer all your questions in jargon-free language.

Frequently Asked Questions

We know that technology, apps and heating can often be confusing, which is why we’ve listed our most frequently asked questions. If you have additional questions please don’t hesitate to get in touch, we love to help people understand the features and benefits of heating control applications.

In a word… Yes! At Smarter Control we offer a range of products, to ensure compatibility with your existing boiler and heating setup! No need to go through an expensive heating system upgrade to start enjoying the benefits of smart heating controls!

In order to best advice and design a system bespoke for your home, we need to know things such as which boiler or other heat source(s) you have fitted, how many rooms there are in your house, how many radiators or underfloor heating zones there are. If this all sounds quite complicated don’t worry! One of our team can guide you through these questions or even visit your home to help.

This varies from house to house, the most basic system can be complete within an hour, with more complicated systems taking up to a day. We will advise you of the estimated time and arrange a time to suit you.

Yes! The system is quick and easy to remove.

Yes! Various systems are compatible with underfloor heating, whether it be wet underfloor heating, electric or a combination of both!

Yes, all systems we implement have manual control so that they can be controlled without using your smartphone.

Open window detection works by sensing a rapid change in either humidity or temperature within a room, the smart heating controls can then shut the heating off in that room in order to avoid wasting energy.

Yes, all systems can be manually controlled if your home’s internet connection temporarily fails.

Frost protection works by monitoring the temperature in your home whilst you are away. If the temperature drops to a level where there is a risk of damage from frost your heating controls will turn your heating on temporarily.

At smarter control we offer after sales support to ensure that your system is operating at its most efficient and is kept up to date. Get in touch with us to find out more.

Yes, we can still implement an affordable and energy efficient solution, there is no requirement for a smart phone.

Yes, at Smarter Control we have experience of working with various heat sources including renewables.

With Smarter Control You Get...

We know that technology, apps and heating can often be confusing, which is why we’ve listed our most frequently asked questions. If you have additional questions please don’t hesitate to get in touch, we love to help people understand the features and benefits of heating control applications.

SAVE MONEY

Our objective is to work with you to understand how you utilise heat in your home so we can use smart solutions which reduce your bills, without impacting on your comfort.

CUSTOMER SUPPORT

Our customer support team and qualified engineers are on hand to support you with any questions or problems you have.

THE RIGHT SOLUTION

We build a heating solution around you and your home. Our solutions are all implemented and monitored so you have a level of support tailored to you. Unlike other organisations, we don’t simply rely on one service – we tailor smart heating apps to your home.

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About Smarter Control

At Smarter Control we find affordable solutions to help heat your home effectively. Whether you want to heat specific rooms or wish to have the ability to heat your home from an app, we can do it all.

Tel: 03333 443 073

Email: hello@smarter-control.com

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Money Back Guarantee

Did you know that Smarter Control offer a money back guarantee & flexible payment options?